Terms of Service

Last updated: March 15, 2024

1. Acceptance of Terms

By accessing and using QuickCharge's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These terms apply to all users, including unregistered visitors and registered users. QuickCharge reserves the right to update these terms at any time without notice.

2. Services Description

QuickCharge provides mobile recharge services for various telecom operators in the UAE. Our services include:

  • Prepaid mobile recharge
  • Postpaid bill payments
  • International mobile recharge
  • Data package purchases

We strive to ensure service availability 24/7, but we cannot guarantee uninterrupted service.

3. Account Registration

To use our services, you must:

  • Be at least 18 years old
  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use

You are responsible for all activities that occur under your account.

4. Payments and Charges

By using our services, you agree to pay all charges at the prices then in effect. Payment terms include:

  • All payments must be made in UAE Dirhams
  • We accept major credit cards and other payment methods as specified
  • Service fees may apply to certain transactions
  • Prices are subject to change without notice

5. Refund Policy

Our refund policy includes the following terms:

  • Failed transactions will be automatically refunded
  • Successful recharges are non-refundable
  • Refund processing may take 5-7 business days
  • Disputes must be raised within 48 hours of the transaction

6. Privacy Policy

Our privacy policy explains how we collect, use, and protect your personal information. Key points include:

  • We collect only necessary information for service provision
  • Your data is protected with industry-standard security measures
  • We do not share your information with third parties without consent
  • You have the right to access and control your data

7. Limitation of Liability

QuickCharge's liability is limited to:

  • The amount paid for the specific service in question
  • Direct damages only, excluding indirect or consequential damages
  • Issues within our direct control

We are not liable for service interruptions or delays caused by third parties.

8. Account Termination

We may terminate or suspend your account if you:

  • Violate these terms of service
  • Engage in fraudulent activities
  • Misuse our services
  • Fail to pay for services

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

10. Contact Information

For questions about these terms, please contact us:

  • Email: [email protected]
  • Phone: +971 4 123 4567
  • Address: Dubai Silicon Oasis, Dubai, UAE